Klickenya
Everything you need to know about using Klickenya
Jump straight to what you need
How to discover stays, experiences, and more
📩How the enquiry process works
🏠How to get your property or experience listed
💰What it costs and how payments work
👤Account settings and preferences
🛡️How we keep the platform safe
Use the search bar on the homepage or browse by category (Stays, Experiences, Events, Restaurants, Rentals, Services). You can filter by location to find exactly what you’re looking for.
Klickenya features stays (hotels, villas, Airbnbs), experiences (tours, activities), events, restaurants, car & equipment rentals, services, and real estate.
Yes! Click the heart icon on any listing to save it to your favourites. You can compare saved listings before making a decision.
Every listing on Klickenya is reviewed by our team before going live. We check for accuracy, quality photos, and complete information.
Click the “Send enquiry” button on any listing page. Fill in your name, email, dates, and message. It’s free and takes about 30 seconds.
No! Anyone can send an enquiry without creating an account. Just fill in the form and we’ll connect you with the host.
Most hosts respond within 2 hours. Our team also monitors enquiries to make sure you get a timely response.
No. During our launch phase, all enquiries are completely free. There are no booking fees or commissions.
Head to our How It Works page and fill out the listing request form. Our team will personally set up your listing within 24 hours.
Yes, listing is completely free during our launch phase. No hidden fees, no commission.
Your name, email, phone number, listing type, location, and a brief description. We’ll handle the rest — including photos, descriptions, and SEO optimisation.
Absolutely. Just reach out to us and we’ll make any changes you need. In V2, you’ll have a host dashboard to manage your listing directly.
Browsing and enquiring is completely free for guests. Listing is free for hosts during our launch phase.
In V1, Klickenya is an enquiry-based platform. Guests connect with hosts directly to arrange payment. M-Pesa and card payments are coming in V2.
None. We believe in full transparency. During our launch phase, there are zero fees for both guests and hosts.
Yes! M-Pesa integration is a top priority for V2. We’re building the payment system to work seamlessly with how Kenyans actually pay.
No. You can browse and enquire without an account. Accounts will be available in V2 for managing bookings, reviews, and host dashboards.
Click the heart icon on any listing. Your favourites are saved locally in your browser.
Not yet, but this is coming in V2. For now, follow us on Instagram and subscribe to our journal for updates.
Every listing is manually reviewed by our team. We check photos, descriptions, and contact information before publishing.
Contact us directly at hello@klickenya.com or via WhatsApp. We’ll mediate and help resolve any issues.
Yes. We only collect what’s necessary to connect you with hosts. Read our Privacy Policy for full details.
Email us at hello@klickenya.com with the listing URL and your concern. We take all reports seriously and act quickly.
Our team is here for you